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Business IT Services

Full-Service Business Computer Support

Expert IT Services with an Emphasis on Prevention

Hardware • Software • Networking • Troubleshooting • Consulting

MSEDP’s skilled technicians are experts in PC tech support and consulting. We specialize in state-of-the-art technologies like Managed Services to help prevent problems. But if they happen, our staff has the experience you need. After 40 years of tech support on Long Island and the metro New York area, we've seen it all: computer viruses, Windows errors, printer problems, drive failures, server issues, slow internet and more. Experience means our friendly, knowledgeable technicians can troubleshoot problems quickly and efficiently, saving you money and minimizing downtime.

Our Specialties

Managed Services

MSEDP uses industry-leading remote technology to monitor the health of your computers and network around the clock.

Disaster Recovery

We offer state-of-the-art back-up solutions to get your business back up and running in the event of a critical data loss.

Cloud Solutions

Get greater file storage, faster data processing and access to more applications using today’s cloud technologies.

The Essential Tech Support Skills You Need

Computer Repairs and Troubleshooting

  • Desktop PC support – All makes and models
  • Laptop PC support – All makes and models
  • Server maintenance
  • Virus removal
  • Hard drive replacement
  • Data recovery services
  • Error resolution
  • Onsite tech support
  • Telephone help desk support
  • Online / remote computer support
  • 24/7 system monitoring (IT Managed Services)

Installations and Upgrades

  • PC hardware installation and set-up
  • Software installation and set-up
  • Printer installation and set-up
  • Cable / connector labeling and organization
  • Memory upgrade
  • Server updates
  • Windows / Linux operating system updates
  • Microsoft patches

Networking / Network Support

  • LAN, WAN and VPN set-up
  • Wireless connections
  • Networked printing
  • System-wide internet access
  • Network map creation (See how all your equipment connects)

Computer Security

  • Virus protection
  • Password access control
  • Firewall installation
  • Spam filters

Data Protection

  • Onsite data back-up solutions
  • Advanced off-site and cloud back-up systems
  • Complete disaster-recovery solutions

Computer Consulting Services

  • Complete needs assessment
  • Network performance analysis
  • Written equipment recommendations
  • Assistance with expansion, growth, relocation, mergers

We Partner with Top Manufacturers

MSEDP is an official reseller / distributor for hardware and software solutions from these leading-edge suppliers:

  • Cisco
  • Datto
  • Dell
  • HP
  • Lenovo
  • ESET
  • Lexmark
  • Microsoft
  • QNAP
  • Rackspace
  • Redhat
  • Acer